Frequently asked questions

Is it really free?

Yes. There is no subscription and you don’t pay per user. Every month part of the storage, classification, dictation and AI text is free; you only pay for what you use beyond that (see Pricing).

Which mail does it work with?

With any mailbox that supports IMAP, such as the mail on your own domain or from your provider. If your provider asks for an app password, use that. Signing in with your Microsoft 365 or Google account (without an app password) is coming soon.

Does Gatun Organizer change anything in my mailbox?

It mostly reads. Apart from that, it puts your drafts and sent mail there, takes over flags and moves deleted mail to the trash. Mail is not marked as read. Whether classified mail is moved to folders is up to you.

Where is my data stored?

In Scaleway data centres in Europe. Gatun Organizer is owned by Green Cloud Solutions in Enschede.

What does the AI do with my mail?

Only what you turn on yourself. For classification, the subject, sender, recipients, attachment names and the start of the text of each email go to a language model in Europe. It stores nothing and does not train on it.

Who sees my mail?

Everyone in your organisation sees the mail in the shared mailboxes. At home you choose Only me or Everyone in the household for each mailbox. Others only see private appointments as busy.

How secure is it?

All connections are encrypted, organisations’ data is strictly separated in the database, you can turn on two-factor authentication, and there are no ads, no tracking and no third-party cookies.

Can I use it on my phone?

Yes, with the app for iPhone, iPad and Android. You can also add your calendar to your phone’s calendar app.

Can I use Gatun Organizer for business and at home?

Yes. One account can be a member of several organisations and households; you switch at the top.

How do I stop?

The Owner deletes the organisation themselves under Settings. After that you still have 30 days to undo it; then all data is permanently deleted. You can take your data with you beforehand using Export. You delete your own account under Profile.

My question isn’t listed here

Use the contact form or email info@gatun.app.